HomeTern Privacy Policy

This policy explains how HomeTern collects, uses, and protects personal information for our messaging service.

Collection of mobile numbers

We collect mobile phone numbers when users explicitly opt in through our website or text keyword.

HomeTern does not share mobile phone numbers with third parties for marketing purposes.

Messages are sent only as needed for ride status, driver updates, and safety communications. Frequency may vary depending on trip activity.

Message and data rates may apply. Users are responsible for fees charged by their mobile carriers.

Reply HELP for assistance or STOP to unsubscribe from messages.

Users may opt out at any time by sending STOP, or contact us through the website for support.

To learn how HomeTern plans to publish transparent environmental contribution updates, visit our Environmental Commitment page.